Welcome to Narenj Oakville. By accessing or using our website, making a reservation, or dining with us, you agree to the following Terms of Service. Please read them carefully.

1. General Use

By using our website, you confirm that you are at least the age of majority in your province or have permission from a legal guardian. You agree to use our website only for lawful purposes and in a way that does not infringe on the rights of others.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. Reservations & Cancellations

Reservations may be made through our website, by phone, or via third-party platforms.

We recommend arriving on time for your reservation.
Late arrivals may result in reduced seating time or cancellation.
For large groups, a deposit or credit card may be required.
Cancellations or changes should be made within a reasonable timeframe.

We reserve the right to cancel or modify reservations at our discretion.

3. Dining Experience & Conduct

We strive to provide a welcoming and enjoyable experience for all guests.

By dining with us, you agree to:

Treat staff and other guests with respect
Follow any house policies communicated by our team
Refrain from disruptive, abusive, or unsafe behavior

We reserve the right to refuse service to anyone for inappropriate conduct.

4. Allergies & Dietary Restrictions

While we take care to accommodate dietary needs, we cannot guarantee that any menu item is completely free from allergens.

Guests with severe allergies should:

Inform staff prior to ordering
Use their discretion when consuming menu items

Narenj Oakville is not liable for allergic reactions.

5. Payments & Pricing

All prices are listed in Canadian dollars and are subject to change without notice.

Applicable taxes will be added at checkout Gratuities may be added for large parties
We accept major payment methods as indicated in-store or online

6. Gift Cards & Promotions

Gift cards and promotional offers:

Cannot be redeemed for cash unless required by law
Must be used in accordance with their terms
May have expiry dates or restrictions

We reserve the right to modify or cancel promotions at any time.

7. Photography & Media

By visiting Narenj Oakville, you acknowledge that photography and video recording may occur on the premises.

These images may be used for:

Website content
Social media
Marketing and promotional materials

By entering the restaurant, you consent to the use of your likeness without compensation or further notice.

8. Intellectual Property

All content on our website—including text, images, logos, and branding—is the property of Narenj Oakville and may not be copied, reproduced, or distributed without permission.

9. Third-Party Services

Our website may include links to third-party platforms (e.g., reservation systems, delivery services). We are not responsible for the content, policies, or practices of these third parties.

10. Limitation of Liability

To the fullest extent permitted by law, Narenj Oakville shall not be liable for:

Any indirect or consequential damages
Losses resulting from use of our website or services
Errors, interruptions, or inaccuracies on the website

11. Governing Law

These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein.

12. Contact Us

If you have any questions about these Terms, please contact us.